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Healthcare Navigator Program
Referral & Resource Information for Patients & Families

Sacred Heart Hospital on the Emerald Coast launched the Healthcare Navigator program in 2012 to fill a gap in care for uninsured and underinsured adult patients utilizing the Emergency Room for primary care or non-emergency services. Like the Pediatric Navigator Program, the Healthcare Navigators, identify any needs and barriers that exist and help patients become established with a medical home.

The Healthcare Navigator, licensed social workers, assist with patients who present to the Emergency Department at Sacred Heart by helping them to connect to all of the available agencies and resources within the community. Navigators can guide and support families by connecting them to a primary care provider, making follow-up appointments, helping with prescription assistance, arranging travel for medical appointments, making referrals to clothing and food banks, and any other needs that may come up while at the hospital.

The Healthcare Navigator can help identify needs of patients and families and communicate with local agencies to connect them with a variety of community resources, such as:
  • Primary Care Physicians
  • Dental Services
  • Medication Assistance Programs
  • Clothing Assistance
  • Food Assistance
  • Substance Abuse Treatment
  • Financial Assistance
  • And More
The program was initially funded through a Low Income Pool grant the Walton County Health Department received from the State of Florida. Although the grant funding cycle ended in 2012, the Walton County Health Department continues to be a strong partner in the navigation program, along with several community healthcare providers and social service agencies that are dedicated to serving the uninsured or underinsured population in our communities.

Online Information
Community Health Needs Assessment
Community Services
Life Line Screenings
Pediatric Navigator Program
Women's Services Patient Care Navigator
[ other services ]

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Sacred Heart Hospital on the Emerald Coast | 7800 U.S. Hwy. 98 West; Miramar Beach, FL 32550 | Tel (850) 278-3000 | Toll Free 1-866-591-3600
Sacred Heart Health System is an equal opportunity employer. [details

Section 1557 Notice of Nondiscrimination

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